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Return to shopTerms and Conditions for GROUPOO B2B GROUP BOOKING S.R.L.
Welcome to GROUPOO B2B GROUP BOOKING S.R.L. (\
“GROUPOO,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our online platform, including any content, functionality, and services offered on or through www.groupoo.com (the “Platform”).
By accessing or using the Platform, you agree to be bound by these Terms and our Privacy Policy, incorporated herein by reference. If you do not agree to these Terms, you must not access or use the Platform.
1. Acceptance of Terms:
By creating an account, accessing, or using the GROUPOO Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as any additional terms and conditions and policies referenced herein or made available on the Platform. These Terms apply to all users, including tourism service providers, travel agents, tour operators, and any other entities or individuals utilizing the Platform for B2B group booking and deal-making purposes.
2. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time.
If a revision is material, we will provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Platform after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new
terms, please stop using the Platform.
3. Platform Services
GROUPOO provides an online marketplace designed to facilitate connections and dealmaking between various tourism parties for B2B group bookings. Our services include, but are not limited to, providing tools for communication, negotiation, and the display of tourism-related offers and requests. We are a neutral facilitator and do not act as a party to any agreements or transactions entered into between users on the Platform.
4. User Accounts
4.1 Account Registration
To access certain features of the Platform, you must register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. We reserve the right to suspend or terminate your account if any information provided during registration or thereafter proves to be inaccurate, false, or incomplete.
4.2 Account Security
You are responsible for maintaining the confidentiality of your account password and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We will not be liable for any loss or damage arising from your failure to comply with this security obligation.
5. User Responsibilities and Conduct
Users agree to use the Platform in a manner consistent with all applicable laws and
regulations and in accordance with these Terms and our Platform Policies. Prohibited
conduct includes, but is not limited to:
- Engaging in any activity that is unlawful, fraudulent, or harmful. Posting or transmitting any content that is defamatory, obscene, offensive, or otherwise objectionable.
- Attempting to interfere with the proper working of the Platform or circumvent any security measures.
- Using the Platform to transmit unsolicited commercial messages (spam) or engage in phishing.
- Impersonating any person or entity, or falsely stating or otherwise misrepresenting your affiliation with a person or entity.
6. Dealings Between Users
6.1 Disclaimer of Responsibility for Deals
The platform management of GROUPOO B2B GROUP BOOKING S.R.L. is not
responsible for any kind of misunderstanding, disputes, or disagreements that may
arise between the parties involved in deals or transactions facilitated through the
Platform. We do not mediate disputes between users, nor do we guarantee the
quality, safety, legality, or accuracy of any offers, services, or information
exchanged between users. All agreements, negotiations, and transactions are solely
between the participating parties, and they bear full responsibility for due
diligence, contract formation, and performance.
6.2 No Legal Liability
Users acknowledge and agree that GROUPOO B2B GROUP BOOKING S.R.L. cannot be charged by law for any liabilities, damages, losses, or costs arising from or in connection with any misunderstandings, breaches of contract, or other issues that occur between users on the Platform. By using the Platform, you expressly waive any right to bring legal action against GROUPOO B2B GROUP BOOKING S.R.L. for such matters.
7. Platform Management Rights
7.1 Monitoring and Data Retention
GROUPOO B2B GROUP BOOKING S.R.L. reserves the right to monitor all communications and interactions conducted through the Platform’s chat system to ensure compliance with these Terms and Conditions, prevent fraudulent activities, and
improve service quality. By using the Platform, you consent to such monitoring.
Furthermore, GROUPOO will record and retain documents of all chats and deals
facilitated through the Platform for record-keeping, dispute resolution, and legal
compliance purposes.
7. Platform Management Rights
7.1 Monitoring and Data Retention
GROUPOO B2B GROUP BOOKING S.R.L. reserves the right to monitor all communications and interactions conducted through the Platform’s chat system to ensure compliance with these Terms and Conditions, prevent fraudulent activities, and
improve service quality. By using the Platform, you consent to such monitoring.
Furthermore, GROUPOO will record and retain documents of all chats and deals
facilitated through the Platform for record-keeping, dispute resolution, and legal
compliance purposes.
7.2 Membership Freezing or Cancellation
The platform management of GROUPOO B2B GROUP BOOKING S.R.L. reserves the right, at its sole discretion, to freeze, suspend, or cancel the membership of any user in case of any misuse of the Platform guidelines, violation of these Terms and
Conditions, or any other conduct deemed detrimental to the integrity, security, or
reputation of the Platform or its users. Such actions may be taken without prior
notice and without liability to the user.
7.3 Grounds for Action
Misuse or violation includes, but is not limited to:
Breach of any terms outlined in these Terms and Conditions or the Platform Policies (including the User Data Policy and Communication Policy).
Engaging in fraudulent activities, misrepresentation, or deceptive practices. Attempting to circumvent Platform fees or conduct transactions outside the Platform that were initiated through GROUPOO.
Harassment, abuse, or any form of inappropriate behavior towards other users or GROUPOO personnel.
Any activity that violates applicable laws or regulations.
Repeated negative feedback or complaints from other users regarding a specific account.
8. Intellectual Property
All content on the Platform, including text, graphics, logos, images, and software, is the
property of GROUPOO B2B GROUP BOOKING S.R.L. or its content suppliers and is
protected by international copyright and intellectual property laws. You may not
reproduce, distribute, modify, or create derivative works of any content from the
Platform without our express written consent.
9. Disclaimers and Limitation of Liability
9.1 Disclaimer of Warranties
THE PLATFORM AND ALL SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,”
WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING,
BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE. GROUPOO
B2B GROUP BOOKING S.R.L. DOES NOT WARRANT THAT THE PLATFORM WILL BE
UNINTERRUPTED, SECURE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR
THAT THE PLATFORM OR THE SERVERS THAT MAKE IT AVAILABLE ARE FREE OF VIRUSES
OR OTHER HARMFUL COMPONENTS.
9.2 Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL
GROUPOO B2B GROUP BOOKING S.R.L., ITS AFFILIATES, DIRECTORS, EMPLOYEES,
AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, PUNITIVE,
INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING
WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR
OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR ACCESS TO OR USE
OF, OR INABILITY TO ACCESS OR USE, THE PLATFORM. THIS LIMITATION OF LIABILITY
APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT,
NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, EVEN IF GROUPOO B2B GROUP
BOOKING S.R.L. HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
10. Indemnification
You agree to defend, indemnify, and hold harmless GROUPOO B2B GROUP BOOKING
S.R.L., its affiliates, licensors, and service providers, and its and their respective officers,
directors, employees, contractors, agents, licensors, suppliers, successors, and assigns
from and against any claims, liabilities, damages, judgments, awards, losses, costs,
expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to
your violation of these Terms or your use of the Platform, including, but not limited to,
your User Contributions, any use of the Platform’s content, services, and products
other than as expressly authorized in these Terms, or your use of any information
obtained from the Platform.
11. Governing Law and Jurisdiction
These Terms shall be governed and construed in accordance with the laws of
[Jurisdiction of GROUPOO B2B GROUP BOOKING S.R.L.], without regard to its conflict of
law provisions. Any legal action or proceeding arising under these Terms will be brought
exclusively in the federal or state courts located in [City, State/Country of Jurisdiction],
and you hereby consent to the personal jurisdiction and venue therein.
12. Severability
If any provision of these Terms is held to be invalid or unenforceable by a court, the
remaining provisions of these Terms will remain in effect. These Terms constitute the
entire agreement between us regarding our Platform, and supersede and replace any
prior agreements we might have between us regarding the Platform.
13. Contact Information
If you have any questions about these Terms, please contact us at info@groupoo.com